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Terms of Service

General Terms:

Prices are subject to change based on demand.

I have the right to reject any order for any reason. 

Payment:

Currency that is accepted is USD through paypal.

Commissions can either be 100% upfront or 50% upfront and 50% after sketch approval. 

Don't send me any payment until I have agreed to give you a slot and requested you to send me the payment. 

Process and Delivery:

The time it takes to finish your commission varies from 1week - 3 months depending on factors such as health, the complexity of the commissioned piece, other work, and con seasons. 

Once the commissioned piece is finished you will receive a full-resolution image along with a web friendly version. Note that there is no physical product.  

Revisions:

You get 2 rounds of changes during each phase (sketching, lining, flat coloring, and shading) on the commissioned piece included in the price. 

A fee will be added if you wish for me to change something on the final drawing - unless it a misunderstanding from my side has been made. 

If you wish for me to change something in the drawing that was previously approved, I will charge you a fee to change it. The amount of the extra charge on the change you want me to make is generally based on an hourly wage. 

If your references are unclear from the start, changes will come with an extra cost.

Copyright & Usage: 

I, Nekodoodle (the artist):

I reserve the right to refund and cancel at any time for any reason.

I retain all copyrights over the commissioned work. 

I will NOT claim the intellectual property (IP) of the commissioned artwork.

I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms. 

I reserve the right to post the commissioned artwork online, in my portfolio as well as in publications such as art books. 

You (the customer/commissioner): 

You may upload the commissioned artwork on any website or social channels.

You may NOT make profit from the commissioned piece (reselling, redistributing, uploading to POD-services, make prints, etc)

You may NOT alter the commissioned artwork without my (the artist's) consent.

You MAY be allowed to sell the artwork if it is part of an Adoptable. Please discuss this with me prior to paying for the artwork.

You retain the rights to the intellectual property (IP).

You may NOT use the commissioned artwork for commercial purposes.

The following is considered copyright infringement:

Reproducing/using the commissioned artwork commercially - means making money off of it in any way not excluded from these terms.

Claiming the artwork as your own.

Altering the artwork without my consent.

In some cases, the commercial rights to the image may be purchased.  

Cancellation & Refund Policy:

 

The buyer is not allowed a refund once I start working on the commission.

If for any reason I am unable to start your commission you will receive a full refund.

If you cancel you order before I started it, you may get a full refund. 

If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted from commissioning me again.

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